We offer free shipping on every order. Orders are processed within 1 to 3 business days, and delivered within 8 to 12 business days of dispatch.

Delivery Times

Below you will find the average delivery times for all of our orders.

Order processing: 1 to 3 business days. This can take a little longer if an order is placed on a Friday evening or over the weekend.

Estimated delivery: 8 to 12 business days after your order is dispatched.

In short: once you place your order, it is processed within 1 to 3 business days, then dispatched, and typically arrives within 8 to 12 business days after that.

How to Place an Order

Ordering with Olivia Brighton is as simple as possible. Follow the steps below:

1. Product — Go to the product page and add the item you want to your cart by clicking the ‘Add to cart’ button. Make sure you have selected the correct variants.

2. Checkout — Click ‘Proceed to checkout’. On the information page, enter your correct address details. Once everything is filled in correctly, click ‘Continue to shipping’.

3. Review — On the shipping page, check the address details you entered. This page will also confirm that all shipping is completely free. Click ‘Proceed to payment’.

4. Payment — Select your preferred payment method. All payments are processed via SSL encryption — you can always count on a secure checkout environment.

5. Confirm — Click ‘Complete order’ and you will be redirected to your chosen payment method. Follow the on-screen instructions to finish. If you run into any issues, please contact us.

Payment Methods

At Olivia Brighton, all payment methods are SSL encrypted, which means you can always count on a secure payment environment. We accept the following payment methods:

•         Credit/debit card — Visa, Mastercard and American Express

•         PayPal

•         Apple Pay

•         Google Pay

•         Shop Pay

All payments are encrypted end-to-end via SSL.

Shipping Costs

We cover the shipping costs on every order. All of our products are delivered door-to-door, 100% free of charge. There is no minimum order value required.

Origin & Delivery

To offer fair prices, we work directly with our suppliers, so delivery times may be longer than with local stock. Any customs duties or import taxes are the consumer's responsibility. During high order volume there may be some delay; we ship as soon as possible and keep you informed.

Order Dispatch

Found the perfect look or accessory on our website? We want you to enjoy it as quickly as possible! That's why we make sure your order is processed and shipped as fast as we can.

We process and dispatch orders as quickly as possible, typically within 1 to 3 business days. During periods of high demand, processing may occasionally take a little longer, and we'll always keep you informed if that happens.

Please note: like many other online stores, we are often very busy, and delays can occasionally occur. Please keep this in mind when placing your order. We will always do our best to ship your order as quickly as possible.

To request that your order be dispatched today, please contact us by email support@oliviabrighton.uk. Our customer service team will be happy to advise you on the best solution.

Last updated:  22 June 2026